An in-house complaint procedure and a non-union grievance procedure could be seen as similar systems for employees to address their complaints.

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Both an in-house complaint procedure and a non-union grievance procedure provide employees with a process for addressing and resolving their complaints or concerns within the organization. However, a non-union grievance procedure may be more formal and structured, involving specific steps or levels of appeal, whereas an in-house complaint procedure may be more flexible and informal in its approach.

An In-House Complaint Procedure and a Non-Union Grievance Procedure Could