The purpose of the Baldrige National Quality Award is to recognize U.S. companies for their achievements in quality and business performance and to raise awareness about the importance of quality and performance excellence as a competitive edge.
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Q3: Labor productivity is a frequently used example
Q6: ISO 9000 is a series of five
Q7: The companies that have won the Baldrige
Q9: The five characteristics that typically distinguish a
Q10: Since the Baldrige Award is directly based
Q11: Two common measures of productivity are extrinsic
Q11: All manufacturing operations produce physical goods.
Q12: In TQM, customer focus and satisfaction, continuous
Q13: Higher productivity is good not only for
Q16: The easier it is to maintain a
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