Which of the following is a specific component of internal service quality?
A) MBO
B) high value service
C) delegation
D) autonomy
E) span of management

Question

Quizplus · Accepted Answer

High value service is a specific component of internal service quality, as it refers to the level of service provided to internal customers within an organization. MBO (Management by Objectives), delegation, autonomy, and span of management are not specific components of internal service quality.

Which of the Following Is a Specific Component of Internal