When Elisabeth Kübler-Ross began her research on death and dying in the 1960s, she commonly observed all of the following EXCEPT:

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Kübler-Ross noted a diagnosis of a terminal illness was made, nurses and doctors paid less attention to the patient, and they seemingly avoided all but the most necessary contact. They talked to the patient less, they provided less routine care, and they usually did not tell the patient that he or she was in a terminal state-even when the patient asked. Patients who were dying also were discouraged from discussing their feelings about dying.

When Elisabeth Kübler-Ross Began Her Research on Death and Dying