As Shelly gets older, she is better able to work productively with people she doesn't like or doesn't respect. This ability is most central to which of the following concepts?
A) formal operations
B) emotional intelligence
C) postformal thought
D) dialectical thought

Question

Quizplus · Accepted Answer

Emotional intelligence refers to the ability to understand, manage, and control one's own emotions and to understand and influence the emotions of others. This includes being able to work effectively with people who may be difficult to interact with, which is a skill that often improves with age and experience. The other options (formal operations, postformal thought, and dialectical thought) are not directly related to the ability to work with difficult people.

As Shelly Gets Older, She Is Better Able to Work