The nurse manager in a hospital with a large immigrant population is planning an in-service. Aware of how ethnocentrism affects nursing care, the nurse manager includes the statement, "The belief that one's own values and beliefs are the only or the best values:

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Ethnocentrism can create barriers to communication through misunderstanding because it assumes that everyone thinks and behaves the same way as the dominant culture. This can lead to misinterpretation of the client's behavior and needs, which can ultimately result in ineffective or inappropriate care. It is important for healthcare professionals to be aware of their own cultural biases and to approach clients from a culturally sensitive and respectful perspective.

The Nurse Manager in a Hospital with a Large Immigrant