Times are economically tough and Bob is forced to take a job as a used-car salesperson to make ends meet. Bob likes to think that he is an honest guy, but he finds himself selling defective automobiles to unsuspecting customers. Bob is likely to experience _____, which probably will be alleviated by _____.

Question

Quizplus · Accepted Answer

Bob is likely to experience cognitive dissonance because his actions are conflicting with his beliefs about being an honest person. To alleviate this discomfort, he may attempt to justify his actions by convincing himself that the cars he sells are actually of good quality. This is an example of self-justification, which is a common way people deal with cognitive dissonance.

Times Are Economically Tough and Bob Is Forced to Take