What is the most appropriate response for the nurse to make to the parent of a 3-year-old child found in a bed with the side rails down?

Question

Quizplus · Accepted Answer

To express concern and then choose words that convey a policy without appearing to cast blame on improper behavior is appropriate.Framing the communication in the negative does not facilitate effective communication.Stating a policy to parents conveys the attitude that the hospital has authority over parents in matters concerning their children and may be perceived negatively.It also does not give information as to why the side rails need to be up.This statement conveys blame and judgment to the parent.

What Is the Most Appropriate Response for the Nurse to Make