You've always`s disliked a particular coworker who strikes you as dishonest,but he is nice to you and does you favors,so you become friendly with him despite your misgivings.One day you learn that he stole personal items from your desk.You now decide to discontinue the friendshi

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Quizplus · Accepted Answer

The situation described involves a conflict between the individual's cognitions (disliking the coworker for his dishonesty, but also accepting favors and being friendly). The individual's decision to discontinue the friendship is a way to reduce this cognitive dissonance. This process is known as reduction of cognitive dissonance. The other options (operant conditioning, instrumental learning, classical conditioning) are not applicable in this scenario.

You've Always`s Disliked a Particular Coworker Who Strikes You as Dishonest,but