Defect arrival rates, Defects by phase, and Fix Response time are all process metrics.
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Q7: Validation is a process-oriented activity that focuses
Q8: Variations that fall more than three standard
Q9: _ is determining which quality requirements and/or
Q10: The PMBOK definition of project quality management
Q11: _ provides the basis for continuous improvement
Q13: _ is the person most closely associated
Q14: Control charts are used to highlight statistically
Q15: Documenting lessons learned is an important part
Q16: Taken together, the concepts of quality management,
Q17: Software process maturity represents the expected results
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