Within Six Sigma,the _____ step is to identify the customer satisfaction goals and subgoals.
A)Define
B)Measure
C)Analyze
D)Improve
E)Control

Question

Quizplus · Accepted Answer

The first step in the Six Sigma methodology is to Define, which includes identifying the customer satisfaction goals and subgoals. This step sets the foundation for the entire project by clarifying the problem, specifying the goals, and establishing the scope of the project.

Within Six Sigma,the _____ Step Is to Identify the Customer