The Conflict Choices model (Exhibit 8-6 in the text) represents an application of the ELVN model of conflict in business teams.In the Conflict Choices model,people's behavior in conflict is depicted in terms of two key dimensions: active versus passive behavior and constructive versus destructive action.When people are passive and destructive,they engage in ________; when people tolerate another person's bad behaviors in the hope that the situation will resolve itself,the conflict choice is passive and constructive and is best termed ________.
A) attack; engagement
B) avoidance; rationalization
C) avoidance; attack
D) rationalization; engagement
Correct Answer:
Verified
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