Which Nursing Action Is Most Appropriate to Assist a Preschool-Age

Which nursing action is most appropriate to assist a preschool-age child in coping with the emergency department experience?

A) Explain procedures and give the child at least 1 hour to prepare.
B) Remind the child that she is a big girl.
C) Avoid the use of bandages.
D) Use positive terms, and avoid terms such as "shot" and "cut."