Banks ensure eye contact by requiring tellers to record ____________ on a checklist at the start of a transaction.
A)the customer's eye color
B)the customer's bank account number
C)the customer's shirt size
D)the customer's account type
E)the customer's nationality

Question

Quizplus · Accepted Answer

Recording the customer's eye color ensures that the teller is making eye contact with the customer during the transaction. It is a way to ensure that the teller is focused and engaged with the customer, which can improve the customer experience and satisfaction. The other options (B, C, D, and E) are not relevant to ensuring eye contact.

Banks Ensure Eye Contact by Requiring Tellers to Record ____________