When customers visit the service site,which factor/(s)must be considered in the design of the service?
A)How expensive the service is.
B)Convenience of the location.
C)Operational hours.
D)A & B only.
E)B & C only.

Question

Quizplus · Accepted Answer

The factors that must be considered in the design of the service when customers visit the service site are the convenience of the location and operational hours. Convenience of the location is important because customers would want a service that is easily accessible and not too far from their location. Operational hours are also important as customers may have specific times when they are available to visit the service site. The cost of the service is not as important in the design of the service as compared to the other factors. Therefore, the best choice is E, B & C only.

When Customers Visit the Service Site,which Factor/(s)must Be Considered in the Design