The quality of being capable of "making a difference in a decision by helping users to form predictions about the outcomes of past, present, and future events or to confirm or correct expectations" is referred to in the conceptual framework as:

Question

Quizplus · Accepted Answer

The quality described refers to Relevance, which means that the information provided by the system is applicable and useful to the user's decision-making process.

The Quality of Being Capable of "Making a Difference in a Decision