The system that identifies the costs of producing low-quality items is called

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The system that identifies the costs of producing low-quality items is called the cost of quality. This system helps organizations understand and reduce the costs associated with producing defective products, such as rework, scrap, and warranty claims. Total quality management (C) is a broader approach to improving quality throughout an organization, while customer relationship management (A) focuses on building and maintaining relationships with customers. The distribution chain (B) refers to the network of companies and individuals involved in getting a product from the manufacturer to the end user.

The System That Identifies the Costs of Producing Low-Quality Items