Formal communication or grapevine is the flow of information that is used to provide organizational members with sufficient information to satisfy their curiosity.

Question

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The statement is inaccurate. Formal communication involves the official channels of communication established by the organization, such as memos, reports, or meetings. On the other hand, grapevine is an informal network of communication that operates through rumors, gossip or personal conversations. The purpose of grapevine is not to provide information to satisfy curiosity, but to fill gaps left by formal communication or to express opinions or concerns that employees may not feel comfortable sharing through official channels.

Formal Communication or Grapevine Is the Flow of Information That