Which of the following is the sequence of activities in the Demand-to-Order Process in CRM?
A)Demand Generation,Opportunity Management,Quotations & Bidding,Sales Order Conversion,Customer Service and Support
B)Opportunity Management,Demand Generation,Quotations & Bidding,Sales Order Conversion,Customer Service and Support
C)Opportunity Management,Demand Generation,Sales Order Conversion,Quotations & Bidding,Customer Service and Support
D)Demand Generation,Opportunity Management,Sales Order Conversion,Quotations & Bidding,Customer Service and Support

Question

Quizplus · Accepted Answer

The correct sequence in the Demand-to-Order Process in CRM starts with Demand Generation, where interest and awareness are created. Following this, Opportunity Management identifies and manages potential sales. Quotations & Bidding come next, where prices and terms are negotiated. Sales Order Conversion is the process of converting quotations into actual sales orders. Finally, Customer Service and Support maintain the relationship post-sale, ensuring customer satisfaction and support.

Which of the Following Is the Sequence of Activities in the Demand-To-Order