Transaction uncertainty is inversely related to the customer's confidence that suppliers have easy-to-use procedures for doing business,processing orders accurately,and providing reliable and timely deliveries.

Question

Quizplus · Accepted Answer

Transaction uncertainty refers to the level of risk or uncertainty that customers perceive when conducting business transactions with suppliers. When customers have greater confidence in suppliers' abilities to process orders accurately and provide reliable and timely deliveries, the level of transaction uncertainty decreases. Therefore, the statement is true in stating that transaction uncertainty is inversely related to the customer's confidence in suppliers' procedures for doing business.

Transaction Uncertainty Is Inversely Related to the Customer's Confidence That