A Nurse Manager Is Investigating a Report Made by a Staff

A nurse manager is investigating a report made by a staff nurse. The nurses states that a visitor backed the nurse up against a wall and was verbally abusive but did not touch the nurse. How should the manager describe this incident to the human resources (HR) director?

A) As an encounter with a disgruntled family member
B) As violence against the nurse
C) As an incident with a family member
D) As a physical attack against an employee