A chief nurse officer (CNO) is contacted by the organization's supervisor on a Saturday night regarding a problem in the hospital's emergency department. The supervisor describes an incident in which an orderly was assaulted. Why is the CNO not surprised about this report?

Question

Quizplus · Accepted Answer

1. Violence should not be characterized as a typical or expected aspect of the workplace.
2. In healthcare, violence is more likely to occur in psychiatric settings, emergency departments, waiting rooms, and geriatric units.
3. Violence can occur on any day.
4. Violence can occur at any time of day.

A Chief Nurse Officer (CNO) Is Contacted by the Organization's