The nurse is involved in a conflict resolution situation with the parents of a 2-year-old boy. The parents are deciding if "spanking" the child is a disciplinary method that they will employ. The mother says, "I do not believe in spanking. I see it as abusive and demeaning." Which of the following best describes the statement by the mother?
A) Cooperation
B) Assertiveness
C) Bargaining
D) Collaboration

Question

Quizplus · Accepted Answer

The mother's statement reflects assertiveness because she is clearly and directly expressing her beliefs and feelings about spanking without being aggressive or passive. This shows her willingness to stand up for her beliefs in a straightforward manner.

The Nurse Is Involved in a Conflict Resolution Situation with the Parents