A nurse who is a chronic complainer comes back from lunch 20 minutes late. When confronted by the manager the nurse says, "The nurses who smoke always take longer lunches. No one says anything to them." What is the manager's major consideration before replying to this statement?

Question

Quizplus · Accepted Answer

The manager's major consideration should be that workplace policies must be consistently applied to all employees, regardless of whether they smoke or not. All employees should be held accountable for adhering to the policies and rules of the workplace, including taking only the allotted amount of time for lunch breaks.

A Nurse Who Is a Chronic Complainer Comes Back from Lunch