There is substantial unrest among the staff of an intensive care unit that has resulted in negative client outcomes. Which employee factors should the manager assess first?

Question

Quizplus · Accepted Answer

1. Research has found an employee's ability and motivation to be the two major dimensions that most affect the employee's effectiveness.
2. The age of employees and their social background may influence job performance but are not as significant as other factors.
3. Educational preparation and gender may influence job performance but are not as significant as other factors.
4. The experience base of employees and their attitude toward the job may influence job performance but are not as significant as other factors.

There Is Substantial Unrest Among the Staff of an Intensive