A nurse manager is delegating a new, complex task to the unit secretary. Which strategies should the manager use?

Question

Quizplus · Accepted Answer

When delegating a new, complex task, it is important for the nurse manager to use strategies that promote clear understanding and accountability. Making eye contact with the secretary can help to ensure that the information is received and understood. Talking in person rather than through other mediums can also help to ensure that there is clear communication. Finally, discussing the importance of the task to the organization can help to emphasize the significance of completing the task accurately and in a timely manner. Choice A may come across as insincere and Choice D may cause confusion and potentially lead to miscommunication.

A Nurse Manager Is Delegating a New, Complex Task to the Unit