Which health care situations reflect the philosophy of quality management as designed by Deming?
A) A nurse asks visitors to leave because it is after visiting hours.
B) At 2:00 p.m. the nurse orders a lunch tray for a client who has just been removed from NPO status.
C) A nurse tells the manager that a housekeeper's work is not up to standards.
D) A nurse volunteers to take a Spanish language class to be able to communicate with clients.
E) A nurse who has not made a medication error in two years asks for a salary increase.
Correct Answer:
Verified
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