Table 9.3
Jane has been tasked with the responsibility for opening the communication channels between employees and management. She implements a simple system quickly, where employees can share their good ideas about how to improve the organization by submitting their ideas in writing and being rewarded for the ideas that are used by the company. Corporate executives like the idea but they want broader participation. They would like feedback from all employees if possible. Once they have that feedback, they want to informally meet with selected employees to discuss the issues the broader outreach raises.
-Refer to Table 9.3. To meet the desires of upper management, Jane should implement a/an:
A) corporate hotline.
B) suggestion system.
C) employee survey.
D) brown bag meeting.

Question

Quizplus · Accepted Answer

To gather feedback from all employees, the most effective approach would be to conduct an employee survey. This will allow for all employees to submit their feedback in a way that is organized and collected in a central location. It also provides a way to analyze the results and identify common themes or areas of concern. Once the survey results have been reviewed, upper management can then invite selected employees for an informal meeting to discuss the issues that were raised.

Table 9.3 Jane Has Been Tasked with the Responsibility for Opening the Opening