Jasmine is trying to manage all the information that came across her desk while she was gone. She has taken the phone messages and stacked them in priority order, assigned priorities to her e-mail and sorted it accordingly, and asked her secretary to hold any calls that didn't need immediate attention. Jasmine is managing her communication overload through omission and redundancy.

Question

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Jasmine is managing her communication overload through selection and prioritization, not omission and redundancy. She is actively choosing what to focus on based on priority, rather than omitting information or using redundancy.

Jasmine Is Trying to Manage All the Information That Came