Li is an accountant by training, although he now works in human resources. There are problems within his department: employees are fighting with each other, morale is low, etc. But when asked how his department is doing, Li reports they are right on target with their compensation figures, their turnover rates, and their training expenses. Li's misperception is a function of the perceptual bias of:
A) selective perception.
B) the similar-to-me effect.
C) fundamental attribution error.
D) the first-impression error.

Question

Quizplus · Accepted Answer

Li's misperception is a function of selective perception. This is because he is only focusing on the data related to compensation figures, turnover rates and training expenses while ignoring the other problems within the department. Selective perception refers to the tendency to selectively interpret what one sees based on one's interests, background, experience, and attitudes, and it causes people to disregard information outside of their interests or expectations.

Li Is an Accountant by Training, Although He Now Works