In 1987 Congress established the ______________ National Quality Award. It was initiated as a result of foreign firms increasingly dominating American markets. The ___________ Award is much more than an award; it is equivalent to a mini revolution in the business world. As a result, all major firms in America have established continuous improvement quality programs.
A) American Productivity Center / American Productivity
B) Deming Productivity Center / Deming
C) Malcolm Baldridge / Malcolm Baldridge
D) Thomas Edison / Edison Productivity
E) Herzberg Productivity Center and the / Herzberg Productivity
Correct Answer:
Verified
Q18: ffective _ requires the integration of production
Q19: The _ suppliers usually get a small
Q20: The new or modified part agreement between
Q21: _ (QFD) is a methodology for collecting
Q22: _ is a set of standards that
Q24: Intensive price competition and information technology have
Q25: The buyer's evaluation of the supplier's performance
Q26: lthough the basic ideas of TM are
Q27: Customer focus and satisfaction
Q28: The ability to identify errors before they
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