____________ is a concept that applies to all suppliers whether they are external to the company or internal.
A) Public relations
B) Customer relations
C) Customer service
D) Customer satisfaction
E) Public service

Question

Quizplus · Accepted Answer

Customer service refers to the assistance and support provided to customers before, during, and after their purchase or use of a product or service. This can apply to both external customers, who purchase from the company, and internal customers, who work within the company. Therefore, customer service is a concept that applies to all suppliers, both external and internal. While public relations, customer relations, customer satisfaction, and public service may also be important concepts for suppliers, they do not specifically apply to all suppliers in the same way that customer service does.

____________ Is a Concept That Applies to All Suppliers Whether