Louise has some very bad news to deliver to a work associate, so she should
A) deliver the message in person.
B) send an e-mail with a black border.
C) use an emoticon symbolizing a frown in her e-mail.
D) send him or her an instant message with an urgent tag.

Question

Quizplus · Accepted Answer

Delivering bad news in person is always the best option, as it allows for a face-to-face conversation where the recipient can ask questions and seek clarification. It also shows respect and empathy towards the recipient. Sending an e-mail or instant message can come across as impersonal and insensitive. Using an emoticon symbolizing a frown can also be perceived as unprofessional.

Louise Has Some Very Bad News to Deliver to a Work