Organizational citizenship behaviour refers to
A) the degree to which an employee will tell other people what they want to hear.
B) how conscientious an employee is about details.
C) an employee's willingness to go beyond his or her job description.
D) how organized an employee's work station is.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviour refers to an employee's willingness to go beyond his or her job description and contribute to the organization's overall success. It includes behaviours such as volunteering for tasks not assigned to them, helping colleagues, and being a positive representative of the organization.

Organizational Citizenship Behaviour Refers to