Process interventions when used by a manager or leader _____.
A)help a work group to learn to diagnose and solve its own problems
B)solve the problem for the group
C)should be used only in the diagnostic phase of an OD program
D)have been carefully researched and shown to be statistically effective
E)both c and d

Question

Quizplus · Accepted Answer

Process interventions are meant to facilitate problem-solving and learning within a work group, therefore, the manager or leader should use them to help the group learn to diagnose and solve its own problems. Option B is incorrect because process interventions are not meant to solve the problem for the group, but rather facilitate the group's own problem-solving. Option C is incorrect because process interventions are not limited to just the diagnostic phase, but can be used throughout the entire OD program. Option D is incorrect because while there is some research that supports the effectiveness of process interventions, it is not always statistically significant or applicable in every situation. Option E is incorrect because both options are either incorrect or incomplete.

Process Interventions When Used by a Manager or Leader _____