How well a process is able to meet the requirements set forth by the process design is called
A) process leeway.
B) quality of conformance.
C) quality of performance.
D) quality of design.

Question

Quizplus · Accepted Answer

Quality of conformance measures how well a process is able to meet the requirements set forth by the process design. Quality of performance measures how well a product or service performs its intended function. Quality of design measures how well a product or service meets the needs of the customer based on its design. Process leeway is not a commonly used term in quality management.

How Well a Process Is Able to Meet the Requirements