How well the design of a product or service meets and exceeds the needs and expectations of the customer is called
A) process capability.
B) quality of conformance.
C) quality of performance.
D) quality of design.
E) process control.

Question

Quizplus · Accepted Answer

Quality of design is the parameter that defines how well a product or service meets and exceeds the needs and expectations of the customer. The quality of design is the initial step towards ensuring that the product or service meets the desired requirements of the customer. It includes various factors such as features, functionality, appearance, reliability, safety, and environmental impact, among others.

How Well the Design of a Product or Service Meets