Order takers should work on improving the whole relationship with the customer, not just on completing a single transaction.

Question

Quizplus · Accepted Answer

Order takers should aim to build rapport and trust with the customer, which can lead to long-term customer loyalty and repeat business. Focusing solely on completing a single transaction may result in missed opportunities for building a strong customer relationship.

Order Takers Should Work on Improving the Whole Relationship with the Customer