Chelsea is buying her first flat panel television. She wants to make the right decision, so she consults several Web sites for product reviews, talks to friends and salespeople at electronics stores, determines several key criteria, and evaluates six different sets. For her flat panel purchase, Chelsea used

Question

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Chelsea is doing extensive problem solving as she is putting in significant effort and time to gather information, evaluate multiple options and consider various criteria before making a decision about her first flat panel television. She is also consulting multiple sources and seeking advice from friends and experts, which indicates that she is highly involved in the buying process.

Chelsea Is Buying Her First Flat Panel Television