Compared with sales analysis, PERFORMANCE ANALYSIS:
A) shows which customers should be dropped.
B) looks for exceptions or variations from planned performance.
C) does not do as much comparing against standards.
D) shows how to improve performance.
E) All of these are correct.

Question

Quizplus · Accepted Answer

Performance analysis looks for exceptions or variations from planned performance, while sales analysis is more focused on comparing against standards and identifying which customers should be dropped. Improving performance may be a result of performance analysis, but it is not the primary purpose.

Compared with Sales Analysis, PERFORMANCE ANALYSIS