A major accounts sales force is used when a company wants to be certain that its most important customers get a special selling effort.
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Q46: It is the sole responsibility of the
Q47: It is primarily the sales manager's job
Q48: One new way to deliver customer service
Q49: Telemarketing can help a firm extend its
Q50: Although telephone selling by an inside sales
Q52: Digital self-service lowers costs.
Q53: Toll-free telephone lines are not very practical
Q54: Team selling occurs when different people work
Q55: Because the use of new information technologies
Q56: Even though some sales tasks can be
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