In customer-initiated communication, it is common for the customer to initiate communication with a search process.

Name: In customer-initiated communication, it is common for the customer to initiate communication with a search process.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

When a customer wants to communicate with a business, they often start by searching for information about the business or its products/services. This can include visiting the business's website, reading online reviews, or asking others for recommendations.

In Customer-Initiated Communication, It Is Common for the Customer to Initiate