According to the goods-service continuum,which of the following is entirely intangible?
A) An oil change
B) A taxi ride
C) An air flight with lunch
D) A golf club
Correct Answer:
Verified
Q14: Which of the following is true of
Q15: Which of the following is an activity
Q16: In terms of perishability,which of the following
Q17: Harry took a series of classes to
Q18: Which of the following is true of
Q20: Service products are often difficult to identify
Q21: Early-bird offers and weekend discounts that are
Q22: Among the determinants of service quality,tangibles generally
Q23: Off-peak pricing is generally used to:
A)overcome problems
Q24: Which of the following is an example
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