According to research on market leaders' customer satisfaction measurements (CSMs),which of the following research methods was commonly used?

Name: According to research on market leaders' customer satisfaction measurements (CSMs),which of the following research methods was commonly used?
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Focus groups are commonly used in customer satisfaction measurements to gather qualitative insights directly from customers about their experiences and expectations.

According to Research on Market Leaders' Customer Satisfaction Measurements (CSMs),which