Rex is a salesperson who works for Welwin Inc. ,a manufacturer of computer accessories.With several years of experience as a salesperson,Rex has the persuasive ability to convert undecided customers to first-time buyers.Which of the following should Rex ensure in an after-sale service?
A) He should reassure customers of the product or service superiority through demonstrable actions.
B) He should aim at maximizing the number of sales as a percent of presentations.
C) He should try and sell additional and complementary items to repeat customers.
D) He should fully explain all the attributes of the product or service.
Correct Answer:
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Q1: Which of the following is true of
Q3: In the context of personal selling,which of
Q4: Identify the persuasion objective of the sales
Q5: In personal selling,a persuasion objective of the
Q6: The qualifying process where a salesperson must
Q7: Continual prospecting is primarily important to:
A)discount customer
Q8: Which of the following would need significant
Q9: In personal selling,which of the following falls
Q10: _ is the first stage in the
Q11: Which of the following objectives of a
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