The management of Neptune Services Inc.is analyzing the different types of incentives it could offer its sales force for better productive outcomes and for the expansion of the company at large.It therefore decides to introduce fringe benefits and education allowances as part of its incentive plan.These two measures are most likely to result in:

Question

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Fringe benefits and education allowances are likely to result in improved service to existing customers as employees will have a better understanding of the product/service they are selling, leading to larger average orders. Also, the provision of fringe benefits, such as healthcare and retirement benefits, can improve employee satisfaction and reduce turnover, resulting in a more stable and experienced sales force.

The Management of Neptune Services Inc