Fiona uses her credit card to purchase groceries at the local supermarket. It can be said that every time she swipes her card at the supermarket with every purchase, she is availing a service that is produced by the manufacturer for her consumption. In which case, every instance of the card being used helps overcome the problem of _____.

Question

Quizplus · Accepted Answer

Inseparability is the problem of producing and consuming a service simultaneously, which is overcome when Fiona uses her credit card at the supermarket as the service is produced and consumed at the same time. The other options, perishability, tangibility, and fluctuation, are not relevant to the scenario described.

Fiona Uses Her Credit Card to Purchase Groceries at the Local