When it comes to dealing with angry or rude customers, giving in to their demands is the most appropriate way to avoid further stress.

Question

Quizplus · Accepted Answer

Giving in to the demands of angry or rude customers can set a bad precedent and may encourage similar behavior from other customers in the future. It is important to listen actively, empathize with their concerns, and offer a solution or alternative that is reasonable and appropriate. It is also important to maintain your professionalism and not to let the customer's behavior escalate the situation.

When It Comes to Dealing with Angry or Rude Customers