Current measures of productivity in the service sector provide an accurate measure of changes in the quality of output.
Level of Learning 1: Knowledge of key terms

Question

Quizplus · Accepted Answer

The statement is false because current measures of productivity in the service sector do not necessarily include measures of changes in the quality of output. These measures often focus on quantitative factors such as inputs and outputs or hours worked, rather than quality measures such as customer satisfaction or impact on society.

Current Measures of Productivity in the Service Sector Provide an Accurate