David is the president and chief executive officer of Baxter National Bank.He wants to encourage more open two-way communication among the bank's employees and managers.One of the most important things David can do to achieve this goal is to become a good listener.
The first step in encouraging open two-way communication within an organization is for top management to create an organizational culture that rewards listening.Top managers can help establish this culture by becoming good listeners themselves.

Question

Quizplus · Accepted Answer

The statement is correct. Creating an organizational culture that values listening is important in encouraging open communication within an organization, and top management can set the tone for this culture by becoming good listeners themselves.

David Is the President and Chief Executive Officer of Baxter